Terms of service

Welcome to Zoviku.in . We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Account Terms

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • To place an order, you may be required to create an account or provide valid personal information. You agree to provide true, accurate, current, and complete information about yourself as prompted by the site.

  • You are responsible for maintaining the confidentiality of your account credentials and password, and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account.

  • A breach or violation of any of the Terms will result in an immediate termination of your Services and account access.

2. Pricing and Payment

  • Prices for our products are subject to change without notice.

  • All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable goods and services tax (GST) unless stated otherwise.

  • We accept various forms of payment, including credit cards, debit cards, UPI, net banking, and authorized digital wallets through our secure third-party payment gateways.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

     

3. Product Descriptions and Accuracy

  • We attempt to be as accurate as possible in describing and displaying our products. However, we do not warrant that product descriptions, colors, images, or other content on the site are entirely accurate, complete, reliable, current, or error-free.

  • The actual colors you see will depend on your monitor or mobile screen display settings, and we cannot guarantee that your screen's display of any color will be completely accurate.

  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

4. Order Acceptance and Cancellation

  • The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.

  • We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

     

  • If your order is canceled after your payment has been processed, the said amount will be reversed or refunded back to your original payment source within [INSERT NUMBER OF DAYS] business days.

5. Shipping and Delivery

  • Products purchased from our website will be shipped to valid addresses within India, subject to serviceability by our third-party logistics partners.

  • Estimated delivery timelines will be provided at checkout. While we make every effort to deliver goods within 7-10 BUSINESS DAYS, shipping timelines are estimates only and are not guaranteed.

  • We are not responsible for delivery delays caused by factors beyond our reasonable control, including severe weather, natural disasters, public holidays, civil disturbances, or carrier logistical constraints.

  • Risk of loss and title for items purchased pass to you upon our delivery of the items to the logistics carrier.

6. Returns and Refunds

  • Your satisfaction is important to us. Our return and refund policy allows you to request a return or replacement for eligible products within 7 days from the date of delivery.

  • To be eligible for a return, the item must be unused, unaltered, undamaged, in the same condition that you received it, and must be in its original packaging with all tags intact.

  • Certain types of goods cannot be returned due to hygiene and safety reasons (e.g., personal care items, innerwear, perishable goods). Please review individual product pages for specific return eligibility.

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7 business days.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

     

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

     

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

     

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

     

  • To upload or transmit viruses, malware, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.

  • To collect or track the personal information of others or to engage in scraping, crawling, or spamming.

8. Limitation of Liability

  • We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall Zoviku, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

  • Our total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you, if any, for accessing this site or purchasing the specific product in question.

9. Governing Law and Jurisdiction

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of India.

  • Any disputes arising out of or in connection with these Terms, including any questions regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in [GULBARGA,KARNATAKA, INDIA].

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

11. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Brand Name: Zoviku.in

  • Company/Legal Name: ZOVIKU

  • Email Address: [EMAIL ADDRESS]

  • Business Address: [BUSINESS ADDRESS]

  • Phone Number: [PHONE NUMBER]